On-Wing Services Team
Saves Over 4,000 Hours a Year
with Asset Panda
Industry
Aviation
Location
London, England
Customer Since
2019
Repair tracking
Tool tracking
Asset assignment
Incident management
Check in/check out
Custom fields
Work requests
Training compliance
Summary
The On-Wing Services team at one of the leading suppliers of business aviation engines is responsible for maintaining more than 3,500 engines worldwide. Their work covers a very unique set of clients and is vital for keeping business jets moving safely.
Led by Director of On-Wing Services Tim Wyckoff, the team is made up of 50 technicians and supporting teams of quality and logistics professionals around the world. More than half of their clients maintain a fleet of just one aircraft and lack a dedicated maintenance team. They rely on the On-Wing Services team to perform critical maintenance services at Authorised Service Centres and call on them to address critical aircraft-on-ground situations.
Their work requires a great deal of coordination to ensure fast response times, and they found that manually tracking everything from tools to work orders with a spreadsheet wasn’t getting the job done effectively.
“We estimate that using Asset Panda saves us over 4,000 man-hours per year.”
Tim Wyckoff
Director of On-Wing Services